[Incident]: Profile rendering issues affecting GitHub profiles #203416
Replies: 131 comments 53 replies
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Hi! Accepting PR for this issue? |
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Thanks Hopefully as soon as possible |
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Thanks for the update, hopefully this gets fixed soon. |
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Joined |
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Hello GitHub Community, I’m experiencing an issue where all of my historical GitHub contributions associated with one of my verified email addresses disappeared from my contribution graph. My GitHub username: Affected email: Here is what happened: On August 6, 2026, at approximately 2:21 AM, I accidentally removed the email address: This email address had previously been used as the author email for many of my Git commits. Shortly afterward, I added the EXACT SAME email address back to my GitHub account and verified it successfully. However, after re-adding the email, all historical contributions associated with that email disappeared from my contribution graph. This is NOT limited to one repository. Contributions from approximately 15+ repositories that were previously attributed to this email are affected. What I have already done:
Example affected commit:
From: Sohail Shabbir unknownperson23414@gmail.com The important point is that the email is now verified and attached to my account, but the historical contributions that were previously associated with this email are still missing. New commits are appearing correctly, so my account and contribution graph are currently working. The problem appears to be specifically with historical commits created before I removed and re-added the email address. I have also checked my GitHub email settings and the exact email address is currently present and verified. Has anyone experienced the same issue after accidentally removing and then re-adding a commit email address? Is there anything else I can do to restore the historical contributions, or does this require GitHub Support to manually rebuild/re-index the contribution history? I would really appreciate any advice or confirmation from someone who has experienced this before. Thank you! |
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Username: aniketshukla1 I have at least five public pull requests authored by this account and marked merged: floci-io/floci#2031 |
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Adding my case here since it matches what I've seen others reporting. I have 5 merged PRs that meet Pull Shark's criteria (authored by me, merged into the default branch of repos I don't own):
Verified commit email, "Show Achievements" enabled, no badge ever appeared. With the "Show Achievements" setting disabled, my profile shows a banner saying "You unlocked new Achievements on GitHub! Show them off by updating your Profile settings" pointing at the general achievements toggle. When I toggled that setting on, the banner changed to a different message: "You unlocked new Achievements with private contributions! Show them off by including private contributions in your Profile settings", pointing at a completely different setting. I enabled that too. Still nothing renders. So the backend appears to know achievements have unlocked (it's actively telling me so, twice, with two different explanations), but nothing is displaying regardless of which settings are toggled on or off. |
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Please fix it. Everyone in the world is using GitHub, but you can't fix a simple issue. For me too, both badges are not showing |
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I’m experiencing this as well. My GitHub profile is not displaying achievements that I should have unlocked, despite the relevant PRs being merged and my settings being enabled. This appears to match the profile/achievement rendering issue described here. Happy to provide specific PRs or other details if useful. |
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Hi GitHub Community, I believe my issue may be related to this incident. My GitHub contribution graph is still showing contributions for commits that have already been removed from my repository history. The repository is I have verified that the remote repository is clean: git log origin/main --grep="test: activity"returns no results. git rev-list origin/main | wc -lreturns There are also no other remote branches containing those commits. However, the old contribution squares are still visible on my profile, even after more than 48 hours. When I click an affected day, it shows a contribution under So the contribution graph appears to be retaining stale contribution data for commits that are no longer present in the repository. I can provide screenshots of the affected contribution day and the unavailable commit if needed. Thanks! |
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Hi GitHub team, I am experiencing the same profile achievement issue on @qingbo1011. "Show Achievements on my profile" is enabled and saved, but the Pull Shark achievement is still missing for both signed-in and public visitors. The following pull requests were authored by my account and merged by the upstream repository owner into the public repository default
The GitHub REST API reports both as merged, and GraphQL includes both pull requests in my contribution collection. More than 72 hours have passed since the second merge. However, my public profile still contains no native Achievements section or Pull Shark badge. Could you include this account in the profile achievement indexing investigation? Thank you. |
🆕 Community Manager Update: Monday August 17thHi everyone! Thank you for your patience and continuing to provide reports for this issue. The team is working on resolving this as soon as possible and I'll share more updates as they become available. |
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Thank you for the update and for your continued work on this issue. The Achievements tab is now accessible on my profile, and I was also able to earn the Quickdraw achievement. However, the Pull Shark achievement is still not showing, despite my two pull requests having been successfully merged. It has now been six days since the qualifying pull requests were merged. Could you please confirm whether these pull requests meet the requirements for the Pull Shark achievement, or if there is any additional processing or delay that I should be aware of? Thank you again to the GitHub team for your time, support, and continued efforts to improve the platform. |
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Hi GitHub team, I am experiencing the same profile achievement issue on @GuTS805. "Show Achievements on my profile" is enabled and saved, but the Pull Shark achievement is still missing for both signed-in and public visitors. The GitHub REST API reports both as merged, and GraphQL includes both pull requests in my contribution collection. More than 72 hours have passed since the second merge. However, my public profile still contains no native Achievements section or Pull Shark badge. Could you include this account in the profile achievement indexing investigation? Thank you. |
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Hi GitHub team, I’m also experiencing this issue. I have 2 pull requests that were successfully merged into external repositories, but the Pull Shark achievement is still not appearing on my profile. My profile achievement settings are enabled. I’m sharing my case here as additional information for the investigation. Thank you for looking into this. |
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Subject: Pair Extraordinaire achievement not upgrading despite multiple co-authored merged PRs Hello GitHub Team, My GitHub username is @ManoharPaturi. My Pair Extraordinaire achievement was unlocked on October 12, 2026, but it is still displaying the basic level and shows "Coauthored with an unknown user." I have multiple co-authored commits associated with merged pull requests across major public repositories. I independently identified at least 27 distinct commits involving other human co-authors across several upstream projects. Examples: Microsoft PyRIT
NVIDIA NeMo Run
NVIDIA NeMo Curator
My GitHub profile: Could you please:
I can provide additional commit SHAs and screenshots if required. Thank you for your help. |
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Hi GitHub team, I am experiencing the missing Pull Shark achievement issue on @jianrec. I authored these two pull requests in DefuzeX-AI/AgentBehaviorBench, and both were merged by @YiWang24 into
The GitHub GraphQL API confirms As of October 14, about six days after the merges, my public achievements page shows YOLO but still does not show Pull Shark: I submitted GitHub Support ticket #4856160 today with these details. It was closed because my account's available support options are self-service resources, including Community Discussions; I did not receive a determination about whether these PRs were counted. Could the team include my account in this investigation, verify whether these PRs qualify and were processed correctly, and correct or reindex the achievement record if needed? Thank you. |
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Hi GitHub team, I'm having an issue with achievements on my account, @zhechen-cs. My profile currently shows only Pull Shark, but I have several contributions that seem to qualify for other achievements. Quickdraw: I created and merged [PR #1](zhechen-cs/great-tree-meadow#1) on October 4, 2026, within 4 minutes and 25 seconds. YOLO: Both [PR #1](zhechen-cs/great-tree-meadow#1) and [PR #2](zhechen-cs/great-tree-meadow#2) were merged by my own account without any submitted reviews. Pair Extraordinaire: This [merged PR](TheDoctorZoose/CITS3403-Agile-Project#44) from May 2025 contains a [co-authored commit](TheDoctorZoose/CITS3403-Agile-Project@9f279ed) linked to my GitHub user ID (112833940). My username was previously ChenZhez. I also now have 17 merged PRs, all in public repositories and merged into their default branches. I understand the Pull Shark Bronze tier may still be processing, since my latest merges were on October 14. Could someone check whether these contributions qualify and whether my account is affected by the ongoing achievement processing issue? I'd appreciate it if any missing achievements could be reprocessed. Thanks! |
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Hello GitHub Support, I would like to request a manual review and unlock of my Pair Extraordinaire achievement. I have a merged pull request containing commits with a valid The Pull request was merged into the repository's dev branch about one week ago. Despite the merge and the co-author attribution being present in the commit history, I have not received the achievement. Here is the relevant commits. The complete commit record, including the Could you please manually review the relevant commits and, if they meet the requirements for the Pair Extraordinaire achievement, unlock the achievement for my account? Thank you for your help. |
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Hello git hub support, |
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Hello team, I'm experiencing the same issue with the Pull Shark achievement on my Github profile, despite having merged four pull requests into public repositories, the achievement is not showing. Here the links: Could you please check if my account is eligible for the achievement or if I'm missing something? Best, |
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Same issue here on @HSM-03.
YOLO and Quickdraw were awarded normally, but these two never appeared. |
Pull Shark x3 — Incorrect 128th Merged PR Attribution (Verified API Evidence)Hello GitHub Team, I am reporting a potential milestone attribution issue with my Pull Shark x3 (Silver) achievement. My GitHub username is @ozankenangungor. My Pull Shark x3 achievement has now been awarded successfully. However, the achievement history associates the 128th merged pull request milestone with a PR that does not match the chronological merge order recorded by GitHub's own APIs. Currently displayed milestone:
ozankenangungor/release-engineer#24 Expected milestone based on chronological merge order:
1. Verified API EvidenceOn October 15, 2026, I collected evidence using the authenticated GitHub CLI. Both GitHub REST and GraphQL APIs independently confirmed 128 merged pull requests authored by my account. Actual terminal results: These results were generated directly from GitHub's APIs, not estimated from profile activity. 2. Chronological Merge Order DiscrepancyI retrieved all 128 merged PR records and sorted them by their Currently attributed PR — Release Engineer #24: Expected PR — Rust #162432: The Rust PR was accepted and merged into the official Rust programming language repository. It is the 128th merged PR when all 128 recorded merges are ordered chronologically. 3. Requested CorrectionI understand that GitHub's achievement system may use internal eligibility rules or processing order that differ from raw chronological merge order. Nevertheless, the milestone currently displayed on my profile does not match the chronological sequence recorded by GitHub's APIs. I am requesting that the GitHub Achievements engineering team:
This is not a request for another achievement or a higher tier. My Pull Shark x3 achievement has already been awarded. I am specifically requesting a correction to the pull request associated with the existing Silver achievement. The Rust contribution is especially meaningful to me because it was accepted into the official Rust programming language repository, and I would like my achievement history to accurately reflect the milestone. 4. Supporting EvidenceI have prepared the following evidence:
The relevant evidence is attached. Please review this attribution discrepancy and forward it to the team responsible for GitHub Achievements if appropriate. Thank you for your time and assistance. |
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Hi GitHub team, My account is @andremellotech. Quickdraw appeared successfully, I authored these two PRs, both merged on October 16, 2026: Both are in my own public repository. Could you confirm whether Thank you. |
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Hi GitHub team, Could you check achievement eligibility and processing for Quickdraw is visible, but Pull Shark and YOLO are missing. These PRs were authored and merged by me on October 16, 2026, andremellotech/mello-charts-desktop#1 Could you confirm whether these events qualify and whether Thank you. |
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Possible achievement earning/display delay for khalil-official Profile: https://github.com/khalil-official I am reporting this for comparison with the September 23 update about The account has authored thirteen merged public pull requests (full
These PRs have Copilot COMMENTED reviews, so I am not reporting them as For context, October reports in the incident thread and in discussion Could the responsible team check whether any achievement events for |
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Hi GitHub team, I verified my Pair Extraordinaire eligibility using the GitHub GraphQL API. My account, @Flpvoigt, has at least 12 distinct merged pull requests containing commits for which GitHub resolves both @Flpvoigt and @GustavoLoes as account-linked authors. In the public, non-fork repository https://github.com/Flpvoigt/agent-workbench/pulls?q=is%3Apr+is%3Amerged Two additional qualifying pull requests are:
My base Pair Extraordinaire achievement was unlocked on October 1, 2026, but it has not been upgraded to the Bronze tier despite these qualifying events. Could you please verify whether my achievement progress is affected by the ongoing processing incident and reindex the qualifying events if appropriate? Thank you. |
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Update on my registration (kittimzhe — registered Oct 3): still zero movement on my side, but the picture is sharper now — this looks like selective non-recovery rather than queue delay. My pending triggers, all verified in place:
Why this looks selective: registrants from both older cohorts (Sep 14/17 registrations whose badges are now live) and younger ones (a user whose qualifying merges happened Oct 11 has all five badges as of today) have visibly recovered — I checked current badge states today. Every one of my triggers predates several recovered cases, yet none of mine has issued. In case the original events were dropped rather than delayed, I re-triggered YOLO today with a fresh 0-review merge (PR #3, merged Oct 20 09:11 UTC, public repo). If fresh triggers process while the old ones stay silent, that would confirm the lost-event failure mode for this account. |
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Title: Contribution Graph Has Not Updated Since October 13, 2026 Hello GitHub Support and Community, My GitHub contribution graph has stopped updating since October 13, 2026. I have made multiple commits after October 13, and all of them are visible in my repositories' commit history. However, these commits are not appearing as green contribution squares on my GitHub profile. Everything was working normally before this issue started. I have not changed my Git configuration or workflow. The problem appeared suddenly, and even contributions older than 24 hours are still missing. I have checked my repositories, and the commits are present. This makes me suspect that there may be an issue with GitHub's contribution processing or profile data updates. Could you please investigate this issue and clarify whether it is a known problem affecting other users? Issue details:
Thank you for your time and assistance. |



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Community Manager Update: September 23, 2026
Our internal teams have investigated delays affecting when some users earn achievements and when those achievements appear on their profiles. In some cases, the delay has lasted several days, which is not expected.
We don't currently have a timeline to share on when this will be fixed however, we will continue to update this discussion.
Thank you all for your patience and understanding!
Community Manager Update: August 27, 2026
Hi again everyone!
We apologize for the delay. Due to other priorities and issues the team is working on, we don't currently have a timeline to share on when this will be fixed.
I will continue to follow up with the team and share additional details as I receive them.
Community Manager Update: Monday August 17th
Hi everyone! Thank you for your patience and continuing to provide reports for this issue.
The team is working on resolving this as soon as possible and I'll share more updates as they become available.
Hi everyone,
We've received multiple reports about profile pages rendering differently than expected, including:
We've escalated these reports to the appropriate team.
At this time, we don't have an estimated timeline for a fix or additional information to share. Please subscribe to this thread to receive updates as they become available.
If you're experiencing this issue and have additional information you'd like to share, leave a comment below.
Thank you for your patience while we investigate.
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