Bridge the gap between talking and doing with the AI-first work platform built for you.
My Notes
Your new AI note taker
One platform.
Endless ways to work together.
- Support hybrid and remote work: Keep global teams engaged with reliable video, chat, documents, and more.
- Seamless communication: Save time and cut costs with Meetings, Phone, Chat, and more, in one UCaaS platform.
- Keep workflows moving: From brainstorms to documents, Zoom helps teams cut friction and avoid stalls.
- Do more with AI: Built-in AI summarizes meetings and automates next steps, while ZoomMate goes further and generates quality assets like decks and docs.
- One platform, full context: Phone, chat, email, SMS, social, and video unified in a single view.
- Smarter automation: Virtual Agent handles multi-intent questions, so human agents can focus on high-value cases.
- Better self-service:Instant answers and proactive resolutions cut friction and drive loyalty.
- AI-powered support: Real-time suggestions, key action highlights, and task automation keep agents sharp.
- Get more from your data: CRM integration, real-time analytics, and conversation insights surface trends and improve CX.
- Keep audiences engaged: Capture leads with branded webinars and events that build pipeline.
- Deliver stand-out experiences: Host polished, interactive events that reflect your brand.
- Broader reach and richer insights: Extend every event with virtual and hybrid options.
- Put busywork on auto-pilot with AI: Automate content, personalize outreach, and analyze performance faster.
- Make selling easier: Eliminate admin work so reps can focus on building relationships.
- Boost productivity and win rates: Auto-summarized meetings, suggested follow-ups, and deal insights keep cycles short.
- Give RevOps deeper visibility: See pipeline insights and competitor trends for confident forecasting.
- Close with confidence: Agentic AI flags risks, coaches reps, and automates next steps.
- Foster community in hybrid teams: Get company-wide updates, recognition, and social feeds that connect remote employees.
- Create immersive experiences: Host interactive all-hands, learning sessions, and celebrations teams love.
- Communicate on your schedule: Share video updates asynchronously — no extra meetings.
- Reinforce culture and recognition: Celebrate wins, milestones, and initiatives with rich media and live events.
- Measure engagement to improve: Track participation with analytics from Events, Clips, and Workvivo.
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Businesses achieve more with Zoom
Major League Baseball™ and Zoom expand the employee-fan experience
"Zoom has allowed us to continue a tradition of really being a technology-focused company and making sure that we are using cutting-edge technology not only to advance our business but also for our fans."
- Noah Garden, Chief Revenue Officer
Advancing mental wellness through TheShareCo’s journey with Zoom Video SDK
"Zoom Video SDKs full flexibility in layout customization allowed us to achieve a real-life experience within the limited real estate presented by a phone or smart device."
- Tan Han Sing, Founder and CEO, TheShareCo
Cricut slashed call abandonment rates by 90% with Zoom
"Before Zoom, we juggled 10-plus tabs to handle calls. Now, everything is integrated into one clean platform, from CRM connections to video transitions. It is a dream workflow."
- Taylor Nelson, Member Care QA Specialist
A connected, collaborative workforce drives innovation at Capital One
"We are highly collaborative, we are people-centered, we are interested in moving ourselves and our goals to the next level. Zoom is, I believe, the ideal tool to suit the culture that we are and that we strive to be at Capital One."
- Nikita Steals, VP, Tech Talent Acquisition, Capital One
"Zoom has allowed us to continue a tradition of really being a technology-focused company and making sure that we are using cutting-edge technology not only to advance our business but also for our fans."
- Noah Garden, Chief Revenue Officer
Businesses achieve more with Zoom
Oxfordshire County Council cut wait times 55% with Zoom Contact Center, bridging digital innovation and community inclusivity
I think it was like being in a toy shop when it came to technology. What we saw with Zoom was this awesome product that came at a price we could afford
- Richard Merritt, Service Delivery Manager
North Devon Council, weary of fragmented systems, embraced Zoom for streamlined communication. A paradigm shift ensued
Zoom offered the best solution to drill down to individual calls and report on them. From that perspective, it was amazing. We could see if certain phones weren’t getting answered – no other system gave us that level of visibility.
- Sarah Higgins, Head of Customer Focus
Maudsley Learning specializes in simulation training, creating realistic situations for practitioners to learn in a safe space
Before, the most we could do was a double simulation. Now we can run seven courses, including simulations and master classes, provided we have staff available to do so.
- Kiran Virk, Simulation Technology & Production Manager
Cranfield University engages its educational community with high-quality Zoom broadcasts
Combining a professional streaming-studio output with the Zoom platform we’re all familiar with ushers in a new set of opportunities for universities, where online is here to stay.
- Dr. Toby Thompson, Studio Director, Cranfield Broadcast & Record
Helping over 20,000 employees connect like never before – from pilots and cabin crew to engineers and support staff
Fleet Tweet was great, but there was no two-way communication. It was all one-way comms coming from us, so it was a bit boring for the staff, to be honest.
- Mark Duffy, Ryanair’s Director of Talent
I think it was like being in a toy shop when it came to technology. What we saw with Zoom was this awesome product that came at a price we could afford
- Richard Merritt, Service Delivery Manager
See what Zoom can do
for your business
ZoomMate is available with eligible paid Zoom Workplace plans. May not be available for all regions or industry verticals. Learn more.


