General Inquiries
Have questions about NN/G or any of our services not listed below? Contact us at any of the following methods.
Email (Preferred)
support@nngroup.comMailing Address
The Nielsen Norman Group8 The Green, Suite #14572
Dover, DE 19901 USA
Live Online UX Training
Have questions about live courses, registration, transfers, or payment receipts?
Contact events@nngroup.com → Live Online FAQsNN/G UX Certification and Exams
Questions about NN/G's UX Certification program or exams?
Contact certification@nngroup.com → About UX Certification Verify a UX Certification IDTraining Your Team
Questions about discounts for 30+ courses or booking a private session of our live courses?
Contact training@nngroup.com → Train Your TeamSelf-Paced Courses
Questions about self-paced courses, accessing materials, technical issues, or feedback on the learning platform?
Contact selfpaced@nngroup.com → Self-Paced FAQsUX Research, Reports, & Books
Questions about research reports, the NN/G UX podcast, books, licensing, or content ideas?
Contact support@nngroup.com →UX Consulting
Inquiring about expert design reviews, usability testing, custom UX training or workshops, and other UX consulting services?
Contact consulting@nngroup.com → Consulting Services