Blindspot
Interviews
Buyer insights that go beyond your pipeline
The AI
platform for
Competitive Intelligence
& Win-Loss.
One platform where your competitive intelligence and win-loss programs run together; so your team always knows why they’re winning, why they’re losing, and what to do about it.
USE CASES
How to use Klue in your LLM
Sellers get real-time, cited answers on positioning, objections, and what to do next in their specific deals that are in flight.
Product marketers can analyze win-loss patterns and competitive signals, research voice of buyer, and directly update content in Klue via Claude.
Competitive positioning
Get the right pitch and proof points against a specific competitor.
“How do I deposition Acme Corp?”
Objection Handling
Respond to buyer pushback in real time, backed by evidence.
“A prospect says our pricing is too high next to Competitor X, how do I respond?”
Win/loss patterns
Understand why you’re losing deals against a specific rival.
“What were our primary win and loss reasons against Competitor X last quarter?”
Buyer & prospect voice
Hear what real buyers and prospects are actually saying.
“What have prospects said about Competitor X’s onboarding in the last two quarters?”
Deal-specific intel
Know what it takes to win a specific, named deal.
“Who’s the threat in my Loco deal, what does the buyer care about, and how do I differentiate?”
Claim Validation
Check whether a competitor’s claim — about you or themselves — holds up.
“Competitor X claims they support unlimited integrations — is that true?”
Create and update battlecards
Curators and PMMs keep battlecards current without leaving the conversation.
“Update the Acme Corp battlecard — we just closed a win on this exact pricing objection.”
Integrated with your workplace
Deliver and retrieve competitive intel from the most important tools that your teams already use every single day.
250,000+ users rely on Klue
to come out on top.
Klue ranks as the G2 industry leader in 4 categories based on hundreds of customer reviews. Find out how Klue helps our customers win more business in our G2 report.
“Win-Loss Clips are also much easier to share with Product/PMM teams whenever a customer is talking about a feature request or product gap. The ability to download and share directly in Slack makes it easy for them to consume.”

Dylan D’Urso
“The auto-generated win-loss insights have been a game changer. We can finally see why deals tip one way or another in real time — without waiting weeks for interviews.”

Jordan Glenn
Competitive & Market Intelligence
“When you can put interviews together with win stories that are immediate — this closed yesterday, the recordings were pulled in, we have it — that information is so fresh that we’re able to draw out the exact points of what we need to focus on to win, or emerging loss reasons we need to address quickly.”

Dustin Ray
Competitive Intelligence
“One win-loss respondent was clearly trying to give one-word answers and move on. The AI Interviewer didn’t let them off the hook, it kept probing until it got a real answer. That’s not something a survey does.”
Trevor Evans
Director of Product Marketing
“With Blindspots we are hearing from buyers where we are not even involved in a deal; what decisions they make that we are never present for. Now we have an even better understanding of our buyer and can make strategic decisions accordingly.”
Voice of Customer Manager
compliance and risk management software company
28%
increase in win-rate against top competitors
10
hours saved per week
12+
competitors automatically tracked
“Compete Agent saves me two days a week and has increased our win rates by 28% against our top competitors. It’s a game changer for how Blackbaud competes.”

Jordan Glenn
Sr. Business Process Analyst
72%
Seller Adoption
195
Ask Klue answers
243
Deal Tips automatically sent to sellers
“It’s like having my own CI assistant. With Klue, our sellers get the exact message and proof point right when they need it. That’s the difference between hoping they say the right thing and knowing they will.”

Jason Hersh
Principal, Market Intelligence
65%
Increased win-rate percentage on notable competitors
10K
Deals influenced by 50 win-loss interviews in 12 months
30%
reduction in deal cycle time
“The difference between Klue and our previous vendor was noticeable right away. The level of depth gives us real insight into what we can act on and prioritize.”

Claire Brunvand
COMPETITIVE INTELLIGENCE LEAD
60+
Competitor Profiles
“We cover such a broad landscape of about 60 direct and indirect competitors so it’s less about diving into the nitty-gritty and more about having broad, consistent coverage. The fact that Klue can quickly generate a central place for reps to get a high-level summary of what’s going on with a competitor? That’s clutch. It makes my job a whole lot easier.”

Jacob Presson
Competitive Intelligence Manager
“Ask Klue has allowed me to access information faster. Even while on customer calls, I can use Ask Klue to validate where Gainsight is differentiated compared to our competition. I especially like that it links to the original sources so I can drill down and confirm what the AI has surfaced.”

Matthew Shea
Senior Solutions Consultant, Strategic Accounts
“Ask Klue has revolutionized our battlecard strategy by letting us embed far richer data and trust that AEs can simply ask for exactly what they need—whether it’s intel on an obscure competitor without a dedicated card, a thorny threat that could derail a deal, or details on a new capability like “can they do X?”

Trevor Evans
Director of Product Marketing
“[Klue has] also helped make CI more scalable. Instead of fielding the same questions over and over, we can point teams to Ask Klue or a battlecard that’s already been built for that exact use case. It’s made our intel way more visible, and it’s saving time across product, sales, and leadership.”
CI Curator in Enterprise
65%
Improved Win-Rate when using Klue + Win-Loss
“This level of clarity has been a game-changer for supporting our revenue and product teams.”

Claire Brunvand
COMPETITIVE INTELLIGENCE LEAD
90%
CI involved in over 90% of closed won deals
“Our Marketing objectives are very focused – to arm and uplift our Revenue teams and give them more confidence, because this is what builds pipeline and wins more deals. To meet these objectives, we look at the overlap of our customer needs, competitive differentiation and overall Lacework value. And we simply can’t do this without Klue.”

Meagen Eisenberg
Ex-CMO
17pt
Competitive
Win Rate
150+
Competitors
Monitored
16pt
Higher ACV
“Klue gave us the integration we needed with Showpad. This allowed my Enablement team to create an intuitive workflow in our main tech stack so our sellers, marketing and R&D teams can find the most up-to- date content they need across every stage of the deal.”

James Shippen
SALES ENABLEMENT DIRECTOR
200%
Klue Intel Digest engagement
“Klue and Highspot together, has allowed us to create a highly relevant Competitive Intel hub for multiple teams at SAS – for product rankings, new product announcements, press releases, earning reports and more. We’ve streamlined the maintenance of key insights and made it easily accessible to everyone who needsit – and that’s a success story for us.”

Steven White
SR MANAGER, MARKETING/CUSTOMER, MARKET & COMPETITIVE INSIGHTS
60%
time savings by CI team
“We wanted a competitive program that would help drive revenue, so we were very selective when considering tools to support this. We chose Klue because it fits our enterprise needs. We’ve been very happy. The Klue team has been with us every step of the way – from evaluation to implementation, and now in helping drive adoption.”

Lisa McNeeley
AVP, Sales Operations & Intelligence
1⁄3
Reduced time in distributing competitive insights
12x
market coverage
“Market, Competitor and Buyer combined intelligence — all critical for us to make smart decisions. When looking for solutions, it was important we find one to help us makeour best moves. A platform that makes it possible for us to find more meaningful insights in less time, and gives us a distribution channel for multiple global teams. Klue makes this possible.”

Pat Curtin
Director, Strategy and Global Product Management
2x
Deals won by reps using Klue
3.4x
ACV
“We saw Klue as the clear leader in Competitive thought leadership, and were really impressed by feature enhancements on the roadmap. This sealed our decision to go with Klue over Crayon.”
8x
Deals won by reps using Klue
4x
Competitive Win Rate
“Win-loss is key to our Compete program, giving us a more complete go-to-market picture. Market, competitive, and buyer insights centralized in Klue allows us to easily distribute to the right stakeholders and better drive product, sales and messaging decisions.”

Mark Balkenende
Ex-VP Product Marketing
90%+
Global User Adoption
80%+
Seller Compete Confidence
(surveyed)
“Klue has helped my team gain visibility throughout the organization, organize our competitive info, establish trust with stakeholders and enable better communication around competitive issues. Over 95% of our users are active, with over 60% using the battlecards. Reps love using it and frequently report their satisfaction. I always recommend Klue and think it’s been a true game changer for me.”

Gal Toren
Competitive Intelligence Team Lead
“I’ve been teaching a graduate level Competitive Intelligence course at UC Irvine business school for a few years now. Using Klue as part of the course curriculum has been extremely beneficial for showing how Competitive Enablement works in practice.”
9
NPS Score
“The Klue platform and support team have enabled our team to create a proactive Competitive Intelligence program and equip our teams to win deals, save cancels and influence the roadmap.”
Shannon Myers Director
Product Marketing
“Klue has been a valuable investment for HubSpot that has streamlined and amplified our Competitive Enablement. Reps are already using our new battlecards to win deals and navigate difficult conversations with customers about ROI and total cost of ownership. I’m so thankful we have Klue to help navigate the challenging macro-economic and competitive climate in 2023. “

Jessica Davis
Manager Competitive Intelligence
“It’s been eye-opening how valuable Klue has been for so many teams at DailyPay – Product, Product Marketing, Business Operations. Our small CI team can now enable our entire company with valuable insights and have a larger impact on revenue. Our early success is already tapping us into other strategic programs at the company!”

Allegra Ingerson
Director of Market Intelligence
“My time and stress of trying to stay on top of the volume of news across the many competitors – big and small – has been drastically reduced. I was spending too much time answering repetitive emails from Sales and Product teams. Now, each question starts with “I already searched Klue, but wanted to get your thoughts…”. The weekly digest is the biggest impact as it keeps everyone up-to-date with minimal effort.”
Trevor Burnett
SENIOR Director of Product Marketing
10
NPS Score
“Klue has helped build confidence across the entire organization in our competitive program and content, as well as provide insights to both folks new to Zscaler and seasoned veterans.”
Sr Manager
Competitive Intelligence Internet Software & Services Company
9
NPS Score
“Klue makes it easy to collect relevant news on our competitors. Everyone from our C-Suite to our Engineering teams use the weekly Intel Digest to make strategic decisions.”
Sr. Product Marketing Manager
Medium Enterprise Internet Software & Services Company
“Integrating Klue Win-Loss into our competitive approach drove many strategic programs for me. Sellers could better qualify, back out of deals that weren’t a fit, and compete more effectively in deals we could win. We saw fewer off-target opportunities and more success against key competitors.”

Alex Salop
Product Marketing Leader and Innovator
“With a lean team, delivering and updating competitive updates to the field can be a challenge. With Klue, we’ve been able to deliver time stamped intel to Sales on a weekly basis, resulting in fewer repeat requests and more confidence in the intel itself.”
Chris Janiszewski
Director of Market Intelligence
“Klue gives our reps increased confidence through competitive knowledge. The platform provides easy access for teams to get critical information they need to be successful with prospects.”

Amanda Opdycke
Senior Product Marketing Manager
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