________________________________ From: Syed Roohan Ali Rizvi ***@***.***> Sent: 01 July 2026 13:37 To: community/community ***@***.***> Cc: GitHub_adm ***@***.***>; Author ***@***.***> Subject: Re: [community/community] Not received the Setup User Password email during Enterprise Provisioning. Cant log-in. Need to set a password. (Discussion #200662) ATTENTION: This is an External message to National Deaf Children's Society. Do not open attachments or click on links unless you recognise the sender and know the content is safe. A few things to try while waiting for support: For the setup password email not arriving: * Check spam/junk folders — these often get caught * Check if your email has an "Approved Domain" or allowlist that's blocking GitHub's mail server ***@***.******@***.***>) * Ask your IT team to whitelist *.github.com and ***@***.******@***.***> on your mail server * Try "Forgot Password" on the login page instead of relying on the setup email — sometimes it triggers a fresh email that goes through when the original didn't To force password reset: * Go to https://github.com/password_reset<https://linkscan.io/scan/ux/aHR0cHM6Ly9naXRodWIuY29tL3Bhc3N3b3JkX3Jlc2V0/83B440761B0BF12D7483BAAD6195676404CFB87D9874F19957A2D5038789CC69?c=1&i=1&docs=1> and enter the admin email * If that fails, try https://github.com/enterprises/your-enterprise/settings<https://linkscan.io/scan/ux/aHR0cHM6Ly9naXRodWIuY29tL2VudGVycHJpc2VzL3lvdXItZW50ZXJwcmlzZS9zZXR0aW5ncw==/8AF4FAEC9B6A1196D43A0276A5320F8FA189841972C88FDAD96F6CFFB5775E1D?c=1&i=1&docs=1> — you may need another SSO admin to manually trigger a password reset from the enterprise settings page If nothing works: * Reply to the support ticket (even a blank reply with "Still blocked") to bump it — GitHub support has been slow lately but replying usually gets it re-prioritized * If you have access to the enterprise's SAML/SSO setup, try logging in via SSO instead of the GitHub login form — that bypasses the password entirely * Contact GitHub's Enterprise Sales team ***@***.******@***.***>) — they can often escalate provisioning issues faster than the support portal — Reply to this email directly, view it on GitHub<https://linkscan.io/scan/ux/aHR0cHM6Ly9naXRodWIuY29tL29yZ3MvY29tbXVuaXR5L2Rpc2N1c3Npb25zLzIwMDY2Mj9lbWFpbF9zb3VyY2U9bm90aWZpY2F0aW9ucyZlbWFpbF90b2tlbj1DSEVCQzJLS09BNzZaRllGSUVXNEM3VDVDVUFYM0E1Q05GU05VQUJJTTVVV0lPUlBGNVRXUzVCTk5CMldFTDJFTkZaV0c1TFRPTlVXNjNTRE41V1cyWkxPT1FYVENOWlVIRTNUQU5SU1VaWkdLWUxUTjVYS01ZTFZPUlVHNjRWRk1WM0dLM1RVVlJURzYzM1VNVlpGNlkzTU5GUldXI2Rpc2N1c3Npb25jb21tZW50LTE3NDk3MDYy/2AF547EE3E1A773D2F70A223B2C7D0D66257226E0802858FB43731D224DAE887?c=1&i=1&docs=1>, or unsubscribe<https://linkscan.io/scan/ux/aHR0cHM6Ly9naXRodWIuY29tL25vdGlmaWNhdGlvbnMvdW5zdWJzY3JpYmUtYXV0aC9DSEVCQzJLNzY1RTVLM0syWU82WkEyVDVDVUFYM0FWQ05GU05VQUJJS0pTWEEzM1RORjJHNjRUWkhNWlRBTUpWRzRaVEdOQlVITkNHUzQzRE9WWlhHMkxQTlk1VENNQlRHVVpES01KWVVGM0FF/0156A19571559C8524A1DB19FD5AA4C251BCFF6511222747EB00DA2F50F5EABA?c=1&i=1&docs=1>. Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS<https://linkscan.io/scan/ux/aHR0cHM6Ly9naXRodWIuY29tL25vdGlmaWNhdGlvbnMvbW9iaWxlL2lvcy9DSEVCQzJMQkdDSkpMVTRVWkI3U1RUTDVDVUFYM0E1Q05GU05VQUJJTTVVV0lPUlBGNVRXUzVCTk5CMldFTDJFTkZaV0c1TFRPTlVXNjNTRE41V1cyWkxPT1FYVENOWlVIRTNUQU5SU1VaWkdLWUxUTjVYS01ZTFZPUlVHNjRWRk1WM0dLM1RVVkpURzYzM1VNVlpGNjJMUE9N/1EAE034E6EF3FA07C4A0B2D60000FD9191A256EAA4B42B30D18CD3340E91EA74?c=1&i=1&docs=1> and Android<https://linkscan.io/scan/ux/aHR0cHM6Ly9naXRodWIuY29tL25vdGlmaWNhdGlvbnMvbW9iaWxlL2FuZHJvaWQvQ0hFQkMyTUtBQlJVMkRXR0pXSUtTUzM1Q1VBWDNBNUNORlNOVUFCSU01VVdJT1JQRjVUV1M1Qk5OQjJXRUwyRU5GWldHNUxUT05VVzYzU0RONVdXMlpMT09RWFRDTlpVSEUzVEFOUlNVWlpHS1lMVE41WEtNWUxWT1JVRzY0VkZNVjNHSzNUVVZaVEc2MzNVTVZaRjZZTE9NUlpHNjJMRQ==/7532FF217CE57CFBFDD314429ABD47D7BC40EF8B37D96E85507EBDF92DB5AB1D?c=1&i=1&docs=1>. Download it today! You are receiving this because you authored the thread.Message ID: ***@***.***>