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No advanced AI agents found #192998
Replies: 11 comments 3 replies
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Hi! I can help clarify what's happening here. GPT-4o, GPT-4.1, GPT-5 mini, Claude Haiku 4.5 — all at 1x multiplier (exactly what you see in your screenshot) Why it still shows "Free" in the UI: This is likely just a display/badge issue in Visual Studio. Check your actual subscription status at github.com/settings/copilot — if it shows an active plan there, your payment went through correctly. To get Claude Opus / advanced models, you need: GitHub Copilot Pro+ (~$39/month) which includes premium models with higher multipliers If you want a refund: Contact GitHub Support at support.github.com and request a cancellation + refund, explaining you were not aware of the model limitations before purchasing. Your money is not gone — the plan is active, but the models you expected are simply not included in the $48/year tier. You either need to upgrade to Pro+ or request a refund. |
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Hi Adam,
Thanks for clarification.
I see many options in the support page, could you please help me which
option I go for.
[image: image.png]
[image: image.png]
…On Sat, 18 Apr 2026 at 15:21, Adam Samuel Štefánik ***@***.***> wrote:
Hi! I can help clarify what's happening here.
The $48/year plan is GitHub Copilot Individual — it does not include
access to premium models like Claude Opus or GPT-5-Codex. Those advanced
agents are only available on higher tiers.
What the $48/year plan includes:
GPT-4o, GPT-4.1, GPT-5 mini, Claude Haiku 4.5 — all at 1x multiplier
(exactly what you see in your screenshot)
This is correct and expected behavior, your subscription is working fine
Why it still shows "Free" in the UI:
This is likely just a display/badge issue in Visual Studio. Check your
actual subscription status at github.com/settings/copilot — if it shows
an active plan there, your payment went through correctly.
To get Claude Opus / advanced models, you need:
GitHub Copilot Pro+ (~$39/month) which includes premium models with higher
multipliers
If you want a refund:
Contact GitHub Support at support.github.com and request a cancellation +
refund, explaining you were not aware of the model limitations before
purchasing.
Your money is not gone — the plan is active, but the models you expected
are simply not included in the $48/year tier. You either need to upgrade to
Pro+ or request a refund.
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images are broken links, can u try upload them manually not copying them ? |
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Can you please check now
…On Sat, 18 Apr, 2026, 3:51 pm Adam Samuel Štefánik, < ***@***.***> wrote:
images are broken links, can u try upload them manually not copying them ?
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nope, they are still broken, try copying text which is in the photos |
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Please check it now.
…On Sat, 18 Apr 2026 at 15:55, Adam Samuel Štefánik ***@***.***> wrote:
nope, they are still broken, try copying text which is in the photos
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still |
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I understood now, I am not going to get my money back.
…On Sat, 18 Apr, 2026, 4:06 pm Adam Samuel Štefánik, < ***@***.***> wrote:
still
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They answered? or how do you know ? |
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I tried all the option of attaching the images but you still say not able
to see the images.
…On Sat, 18 Apr 2026 at 16:19, Adam Samuel Štefánik ***@***.***> wrote:
They answered? or how do you know ?
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Go to support.github.com, click "Contact us", then select "Billing & payments" → "Copilot" and describe that you'd like to cancel and get a refund. You can also email them directly. |
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To which mail I should send, please share me the mail id
…On Sat, 18 Apr, 2026, 4:43 pm Adam Samuel Štefánik, < ***@***.***> wrote:
Go to support.github.com, click "Contact us", then select "Billing &
payments" → "Copilot" and describe that you'd like to cancel and get a
refund. You can also email them directly.
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github doesnt have public email adress use this https://support.github.com/contact |
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🏷️ Discussion Type
Question
Body
I purchased the $48 per year plan but when I see the agents in the Visual Studio Community, I only see very few agents, I don't see any advanced agents like
Claude Sonnet 4.5
Claude Opus 4.5 ✅
Claude Opus 4.6 ✅
Claude Opus 4.7 ✅
GPT-5.2-Codex etc.
My copilot account still shows Free, is my money gone? Why I am not able to see any advanced AI agents.
If the subscription doesn't include these agents, I want to cancel the subscription and I want my money back.
Or I want to switch to different plan which give these agents.
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