Chintan Shah

AI product leader | Product discovery, reliability, and growth

I turn ambiguous, early-stage AI problems into products people adopt and trust. I work from discovery through design, delivery, customer success, and go-to-market, making complex technology easier to use.

Currently Head of Product at Future AGI, leading Product, Design & Customer Success for an AI reliability platform spanning evaluations, observability, and agent simulation. My earlier work covers fintech, payments, investments, logistics, and applied ML.

LinkedIn · Writing · GitHub

Selected work

Project	Product focus	Explore
Vehicle Catalog	A country-aware prototype for discovering credit cards, bank accounts, and investment vehicles. Demonstrates fintech domain modeling, scope decisions, and the tradeoffs between data coverage and freshness.	Product one-pager · Code & setup

Skills I bring to product work

Area	Skills and tools
AI products	Evaluations, observability, agent simulation, LLM application reliability, applied ML
Discovery & strategy	User research, problem framing, market assessment, roadmap planning, unit economics
Product delivery & design	Requirements, user stories, wireframes, cross-functional execution; Figma, Miro, Whimsical
Measurement & growth	A/B experimentation, product adoption, retention, acquisition, open-source go-to-market
Data & collaboration	SQL, advanced Excel, Power BI, Jira, Notion, PowerPoint, Google Workspace

Experience

When	Role	Focus
Feb 2025 - present	Head of Product · Future AGI	Product, design, and customer success for AI reliability; Error Feed, evaluations, and voice/chat agent simulation
Apr 2021 - Jan 2025	Senior Product Manager · Ninjacart	Merchant payments, API banking, daily investments, logistics, and acquisition
Jul 2018 - Mar 2021	Consultant · Praxis Global Alliance	Product strategy, market diligence, growth, and go-to-market across fintech, healthtech, and edtech
Oct 2016 - Jun 2018	Product and Solutions Manager · Pervazive	Applied ML products for telecom operations and healthcare
Feb 2016 - Sep 2016	Co-Founder · Cured	AI healthcare SaaS, user stories, wireframes, and speech-to-text workflows with a five-person team
May 2015 - Feb 2016	Assistant Manager, Operations Excellence · Holachef	Logistics integrations, order grouping, and operational scale

Education & interests

IIT Roorkee · Dual degree: B.Tech in Process Engineering and MBA in Finance · 2010-2015

Outside work: basketball, running, reading technology blogs, strategy board games, and travelling.