[BUG] Keka cannot unarchive (not downloaded iCloud file?) · Issue #1748 · aonez/Keka · GitHub
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[BUG] Keka cannot unarchive (not downloaded iCloud file?) #1748

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[BUG] Keka cannot unarchive (not downloaded iCloud file?)#1748
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aonez
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bugmore info neededworks for me
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Look at

Description

@amarcelius-oss
amarcelius-oss
opened on May 13, 2026

Configuration

  • Keka version: 5704
  • macOS version: 26.5

Describe the bug

cannot unarchive file from my chart

Image

Activity

  1. amarcelius-oss
    assigned
    aonez
    on May 13, 2026
  2. amarcelius-oss
    added
    bug
    on May 13, 2026

  3. amarcelius-oss commented on May 13, 2026

    @amarcelius-oss
    amarcelius-oss
    on May 13, 2026
    Author
    2026-05-13 17:08:50.956 Dev mode enabled
2026-05-13 17:08:50.957 Running on OS X/macOS version 26.5 (Build 25F71) (arm64)
2026-05-13 17:08:50.957 Running sandboxed Keka (MAS) version 1.6.4 (5707)
2026-05-13 17:08:50.959 Used localization: en
2026-05-13 17:08:51.075 DEV: Adding 1 files
2026-05-13 17:08:51.075 DEV: Waiting for more input: 0.250000
2026-05-13 17:08:51.076 DEV: Requesting access to all bookmarks
2026-05-13 17:08:51.108 DEV: DISPATCH_TIME_NOW: welcomeWithAdvancedWindow, KGwelcomeWindowDelay: 0.030000
2026-05-13 17:08:51.379 DEV: No bookmarked file access...
2026-05-13 17:08:52.068 DEV: Dismissing delayed tasks
2026-05-13 17:08:52.084 DEV: applicationWillBecomeActive: welcomeWithAdvancedWindow, welcomeWindowSafeTimerEnded: 1
2026-05-13 17:09:32.848 Failed to create bookmark: Error Domain=NSCocoaErrorDomain Code=256 "Could not open() the item" UserInfo={NSURL=file:///Users/alandmarcelius/Documents/Health%20info/2024:2:24%20Hospital%20Mt%20Sinai/report/, NSDebugDescription=Could not open() the item}
2026-05-13 17:09:32.848 Failed to create bookmark, missing path or data
2026-05-13 17:09:32.849 DEV: Checking tasks queue
2026-05-13 17:09:32.866 DEV: Starting queued task
2026-05-13 17:09:32.902 DEV: Unable to read "/Users/alandmarcelius/Documents/Health info/2024:2:24 Hospital Mt Sinai/HealthSummary_May_13_2026.zip" header...
2026-05-13 17:09:32.902 DEV: Path set as unavailable: /Users/alandmarcelius/Documents/Health info/2024:2:24 Hospital Mt Sinai/report/HealthSummary_May_13_2026.kextraction
2026-05-13 17:09:32.938 Error while creating package: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “HealthSummary_May_13_2026.kextraction” in the folder “report”." UserInfo={NSFilePath=/Users/alandmarcelius/Documents/Health info/2024:2:24 Hospital Mt Sinai/report/HealthSummary_May_13_2026.kextraction, NSURL=file:///Users/alandmarcelius/Documents/Health%20info/2024:2:24%20Hospital%20Mt%20Sinai/report/HealthSummary_May_13_2026.kextraction, NSUnderlyingError=0xb1b9f77e0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2026-05-13 17:09:32.938 DEV: Checking ended task
2026-05-13 17:09:32.938 DEV: Path set as available: /Users/alandmarcelius/Documents/Health info/2024:2:24 Hospital Mt Sinai/report
2026-05-13 17:09:32.939 DEV: Set to check queue again
2026-05-13 17:09:32.939 DEV: Unable to move extraction contents from or to nil
2026-05-13 17:09:32.939 DEV: Error code 338
2026-05-13 17:09:32.941 DEV: (
    "Unable to create the extraction package\nSource: /Users/alandmarcelius/Documents/Health info/2024:2:24 Hospital Mt Sinai/HealthSummary_May_13_2026.zip\nDestination: /Users/alandmarcelius/Documents/Health info/2024:2:24 Hospital Mt Sinai/report",
    "Error code 338"
)
2026-05-13 17:09:32.947 DEV: Checking tasks queue
2026-05-13 17:10:31.780 DEV: applicationWillBecomeActive: welcomeWithAdvancedWindow, welcomeWindowSafeTimerEnded: 1
2026-05-13 17:17:17.608 DEV: applicationWillBecomeActive: welcomeWithAdvancedWindow, welcomeWindowSafeTimerEnded: 1
2026-05-13 17:20:28.655 DEV: applicationWillBecomeActive: welcomeWithAdvancedWindow, welcomeWindowSafeTimerEnded: 1

  4. gingerbeardman commented on May 13, 2026

    @gingerbeardman
    gingerbeardman
    on May 13, 2026
    Contributor

    the answer is in the debug log

    2026-05-13 17:09:32.938 Error while creating package: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “HealthSummary_May_13_2026.kextraction” in the folder “report”."

    You might try moving the file somewhere else, checking for free disk space, etc.

  5. aonez commented on May 14, 2026

    @aonez
    aonez
    on May 14, 2026
    Owner

    @amarcelius-oss as @gingerbeardman says this is a permission issue. Did you tried moving the file to the Desktop first?

  6. aonez
    added
    works for me
    more info needed
    on May 14, 2026
  7. aonez
    added this to the macOS-1.6.4 milestone on May 14, 2026

  8. amarcelius-oss commented on May 14, 2026

    @amarcelius-oss
    amarcelius-oss
    on May 14, 2026
    Author

    It worked when I got the cloud file on the laptop itself. I don't particularly like everything in the cloud and forgot. I think it's an Apple flaw to not make it easier to have duplicate copies that update periodically to agree. I tried using an alias file on the Mac and was able to unzip.

    Big thanks for spotting the error message detail.

  9. amarcelius-oss commented on May 14, 2026

    @amarcelius-oss
    amarcelius-oss
    on May 14, 2026 via email
    Author
  10. aonez
    modified the milestones: macOS-1.6.4, Look at on May 29, 2026
  11. aonez
    changed the title [-][BUG] Keka cannot unarchive[/-] [+][BUG] Keka cannot unarchive (not downloaded iCloud file?)[/+] on May 29, 2026
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