docs: align the Cloud cancellation steps with the new in-app flow (don't merge) by comfyui-wiki · Pull Request #2004 · Comfy-Org/docs · GitHub
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docs: align the Cloud cancellation steps with the new in-app flow (don't merge) - #2004

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comfyui-wiki wants to merge 1 commit into
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cursor/twin-cloud-cancel-flow-1918-6305

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Summary

The Cloud cancellation flow replaced the old Churnkey dialog with a Comfy-owned one that steps through a reason survey, an optional retention offer, and a confirmation. The support page still quoted the old confirmation labels.

  • Step 5 now covers the reason survey (Why are you cancelling?, optional, Continue cancelling).
  • Step 6 confirms with Cancel your plan? and the Cancel my plan / Keep my plan buttons, which replaced Cancel subscription / Keep subscription.
  • Added a line about the one-time retention offer that some accounts see before the confirmation.

Reference: Comfy-Org/ComfyUI_frontend#19671 (subscription.cancelFlow strings in src/locales/en/main.json).

Files

  • support/subscription/canceling.mdx
  • zh/, ja/, ko/ translations

Verification

  • Labels read from src/platform/cloud/subscription/components/CancellationSurveyStep.vue and CancelSubscriptionDialogContent.vue on origin/main.
  • bun .github/scripts/i18n/sync-hash-i18n.ts support/subscription/canceling.mdx refreshed the translation hashes.
  • git diff --stat upstream/main..HEAD shows only the four cancellation pages.
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The cancellation dialog now asks for a reason, may show a one-time retention
offer, and confirms with Cancel my plan / Keep my plan (ComfyUI_frontend
#19671). Update the labels and steps in all four languages.

Co-authored-by: Daxiong (Lin) <comfyui-wiki@users.noreply.github.com>
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mintlify Bot commented Oct 18, 2026 •

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staging — 698c86f9 Deployed Oct 18, 2026 by mintlify[bot]
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