Data Platform Managed Support Services
Data-Driven’s Managed Support Services offering is customizable to the business requirements and skills needed. We offer up to 24×7 support from basic monitoring to advance data engineering.
Our Delivery Approach
Activities
- Infrastructure and Platform Management
- Monitoring and Alerting
- Bug Fixing
- Finding Optimization Opportunities
- Cost Management and Optimization
- Deployment Management
Skills
- Azure Cloud Engineer
- Data Engineer
- Data Architect
- Power Platform Engineer
- Databricks Engineer
- DevOps Specialist
- Power BI Developer
Services
- Azure Platform and Services
- Synapse
- Databricks and Delta Lake
- Data Governance - Azure Purview
- Data Visualization - Power BI
- Data Lakehouses and Data Lakes
- Data Warehouses
- Data Pipelines and Data Modelling
- Networking Solutions
Our Objective
Focus on your Business
We will take care of your Azure environment and your Data Platform. Have experts available to monitor and fix issues without affecting your product performance or budget.
Optimal Performance
Our objective is to find the right balance between cost and performance depending on your business needs, so your users have the best experience possible.
Follow Best Practices
Make use of our extensive experience, besides proving support services, we specialize in designing and developing Modern Data Platforms following the CAF and WAF frameworks from Microsoft.
Our Delivery Focus on Outcomes
Proactive Infrastructure & Platform Management
Continuously monitor your data platform to ensure reliability, performance, and security.
Identify potential issues before they impact operations, reducing downtime and maintaining service continuity.
Implement updates, patches, and optimisations that adapt to your evolving business needs.
Enhanced Operational Efficiency
Deliver 24×7 support across all operational levels, from basic triage to advanced data engineering.
Optimise workflows and automate routine maintenance to free up resources for higher-value work.
Manage deployments effectively, ensuring smooth rollouts and minimal disruption to services.
Value-Driven Roadmap & Continuous Improvement
Provide transparent reporting and performance tracking to showcase the impact of managed support.
Identify opportunities for cost optimisation and operational improvements.
Define the next phases for your Data Platform, ensuring scalability, innovation, and long-term success.