If you're having trouble purchasing MindNode or starting a subscription, here are a few things you can try.

Restart Your Device

Sometimes purchases fail because of a temporary connection or App Store issue. First, quit MindNode and try your purchase again. If the issue persists, restart your device and try again.

Check Your Payment Method

MindNode purchases and subscriptions are processed through Apple's App Store. If your payment is declined or your purchase cannot be completed, make sure your payment information is up to date and that there are no outstanding billing issues with your Apple Account.

Learn how to update your payment method.

Check Your App Store Connection

If a purchase doesn't complete or the loading indicator keeps spinning, check that your device is connected to the internet and that the App Store is working correctly.

You can also check Apple's System Status for temporary service interruptions.

Still Having Trouble?

If you're still unable to complete your purchase, we recommend contacting Apple Support. Apple handles App Store payments and can help resolve billing issues, account restrictions, and declined purchases.

If you believe the issue is specific to MindNode, please contact our support team and include any error messages you're seeing.