Microsoft Unified
MICROSOFT UNIFIED
Turn technology into enduring business advantage
Your goals deserve more than support. They deserve a partner. Microsoft Unified extracts more value from your Microsoft investment with expert guidance, personalized engagement, and outcome-focused solutions to help you move faster, reduce risk, and drive lasting success across your business.
Unlock the greatest value from your investment
Modernize confidently while keeping critical systems secure, stable, and ready for what’s next.
An experience for every part of your journey
From foundational, to proactive engagement, to engineer-led critical response.
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Cover your entire organization with always-on technical support, incident management services, and on-demand resources.
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Add proactive, solution-specific engagements that help you onboard, optimize, and scale key Microsoft technologies—from strategic planning to adoption and skilling.
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Mission Critical Services brings elevated engineering engagement and accelerated incident resolution to the products, workloads, and events where business impact is highest.
Customer success in action
90% LESS MANUAL WORK
Accelerating tax workflows with AI
Microsoft Unified helps EY reduce manual tax form ingestion by up to 90%, enabling teams to move from weeks to days.
99% FASTER LOOKUPS
Supply chain knowledge into instant insights
Microsoft Unified supports Carlsberg in building an AI-powered supply chain assistant in just two days — helping teams access information at scale.
2× FASTER DELIVERY
Secure in-house AI development
Microsoft Unified helps Kajima accelerate secure AI application development on Azure — improving consistency and enabling teams to build faster.
100% COPILOT ADOPTION
Boosting AI competitiveness
Microsoft Unified supports KB Life Insurance in deploying Microsoft 365 Copilot — driving productivity and enabling AI-powered workflows at scale.
Resources and insights
Explore tools, insights, and guidance to get more from your Microsoft investment.
Unified overview
How Unified accelerates business success.
Forrester TEI
225% ROI in a Forrester Total Economic Impact study.
Engage Center
Digital tools tailored to your Enterprise support needs.
Explore perspectives
Steps for accelerating your AI journey.
Ready to engage
Pricing and plan details
See what Unified Enterprise includes and how pricing scales with your spend.
Partner with us
Resources for Microsoft partners and resellers.
Experience it for yourself
Contact your local Microsoft Account Representative to get started.
Microsoft Unified terms
Learn about the services and support available for purchase, including any prerequisites, disclaimers, limitations, and customer responsibilities.[3]
- [1] PwC AI Performance Study, 2026.
- [2] The Total Economic Impact™ Of Microsoft Unified, March 2025. A commissioned study conducted by Forrester Consulting.
- [3] Please note that not all services listed in this document are available globally. To determine which services are available for purchase in your local area, please contact your Microsoft representative. Available services are subject to change.