Product Management Leader. Building at the intersection of AI, cloud infrastructure, and user needs. Obsessed with continuous discovery and shipping real value
#WhatsgoodCX Customer experiences can be derived from both services and products. A service should be perceived as a product and the be improved using the same design processes that are applied to products.
In the age of generative AI, knowledge workers are expected to leverage AI to multiply their productivity and many are finding themselves performing expertise and pretending to having done the work that they generated with prompts.
Tired of endless product tweaks? I explored first principles thinking; a powerful way to move past superficial fixes and find real breakthroughs. My notes cover how to apply this to #ProductManagement.
I just completed the AI Micro-Certification (AIC)™️ by @productschool! 🚀 The game-changer? Human evaluations—the key to mastering AI Product Management. Here’s why this methodology is critical for building trusted, high-value AI products. 🧵👇 #AI#ProductManagement#AIEvals