Get help with security issues

This page includes information about Apple product security for customers, developers, law enforcement personnel, and journalists.

Apple is committed to protecting the security and privacy of our customers. If you believe you have discovered a security or privacy vulnerability in an Apple product, learn how to file a report.

You can learn more by visiting our Privacy pages, which include tips and information to help keep your devices and data safe. You can also ask us a question about privacy.

Passwords and purchases

• If you believe that your Apple Account has been compromised, change your password immediately.

• If you forgot your Apple Account password, learn how to reset it.

• If you have a question about a charge, you can review your recent purchases in the App Store or iTunes Store.

Phishing and other scams

If you receive a suspicious email that's designed to look like it’s from Apple, you can forward it to reportphishing@apple.com.

Learn more about phishing and other social engineering schemes

Lost or stolen products

If you lose your device or think it might be stolen, these articles might help you find it and protect your information.

• Learn what to do if your iPhone or iPod touch is lost or stolen

• Learn what to do if your Apple Watch is lost or stolen

• Learn what to do if your Mac is lost or stolen

Personal safety

If you’d like to revisit what you share with other people, or if you’re concerned that someone is accessing information you didn't share from your Apple device, the guide and the checklists below can help you understand what information you're sharing, how to identify risks, and how to make changes to protect your safety.

• Download and read the Personal Safety User Guide

• Learn what to do if you want to see if anyone else has access to your device or accounts

• Learn what to do if you want to stop sharing with someone you previously shared with

• Learn what to do if you want to make sure no one else can see your location

Developer resources

Learn about security documentation and resources for developers.

Contact Apple Developer Support to request assistance with certificate revocation or issuance.

Law enforcement

Please consult these guidelines for contacting Apple with law enforcement requests:

• Contact law enforcement in the United States

• Contact law enforcement outside the United States

Journalists

Journalists can contact Apple media relations at media.help@apple.com.