Is it just an email answering service?
No. Answering enquiries is one job of dozens. The same team writes your blog and posts, keeps your website, domain and hosting, answers your Discord and WhatsApp, writes documents and decks, designs your cards and labels, does your invoices and chases who owes you, answers your phone and runs your calendar. See "Everything it does" above.
Who sets it up?
We do, with you, on the set-up call every plan includes — your website read, your team hired, the first result agreed. You do not need to be technical. The product itself is a 7-day trial, then a monthly plan.
Is my data mine?
Your floor is yours. Your private chats with your manager stay private by default — nothing is shared unless you say so.
Do I need to be technical?
No. It’s an open door. If you can say what you need, Alex can build it.
Is the assistant safe on the web?
Yes. It works in tabs you can see, and anything that would change something stops and shows you exactly what it will do first — sign-in, banking and payment pages are hard-blocked. You stay in control of what happens next.
What if I run more than one business?
Add a floor for each. One building, one login, one Alex across them all — ideal for consultants and agencies.
What happens when my Wolf Credits run out?
Your plan includes a monthly allowance of Wolf Credits. Nothing is bought for you: if you want more, you choose to top up with a one-off credit pack from Settings → Billing. Credits from a pack never expire.
Why do you need my card for a free trial?
Stripe takes your card on the next step to start your 7-day trial. Nothing is charged until day 7. Cancel before then in Settings → Billing and you pay nothing — and if the first result you asked for has not happened by day 6, the trial extends itself.
Does it send cold emails for me?
Not unless you ask. Cold email is off by default. If you switch it on, it writes to a few named people a week with one true thing about their business, never a template — and it pauses itself if fewer than one in a hundred reply, and tells you.
What if I don't answer its questions?
Then the team decides. A question your staff can settle is settled after two days with sensible defaults and you are told what they chose. Money, deletions and anything legal always wait for you.
