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# ==============================================================================

# RevenueShield — Backend Production Environment Template (.env.example)

# Contains variable NAMES only. NEVER put real values in this file.

# ==============================================================================

# ------------------------------------------------------------------------------

# 1. DATABASE

# ------------------------------------------------------------------------------

DATABASE_URL=

# ------------------------------------------------------------------------------

# 2. RAZORPAY

# ------------------------------------------------------------------------------

RAZORPAY_KEY_ID=

RAZORPAY_KEY_SECRET=

RAZORPAY_WEBHOOK_SECRET=

EXECUTION_MODE=

# ------------------------------------------------------------------------------

# 3. TWILIO

# ------------------------------------------------------------------------------

TWILIO_ACCOUNT_SID=

TWILIO_AUTH_TOKEN=

TWILIO_PHONE_NUMBER=

TWILIO_WEBHOOK_BASE_URL=

TWILIO_STATUS_CALLBACK_URL=

TWILIO_WHATSAPP_FROM=

TWILIO_WHATSAPP_TO=

COMMUNICATION_MODE=

TWILIO_WHATSAPP_MODE=

WHATSAPP_MODE=

# ------------------------------------------------------------------------------

# 4. EMAIL

# ------------------------------------------------------------------------------

SMTP_HOST=

SMTP_PORT=

SMTP_USER=

SMTP_PASSWORD=

SMTP_FROM_EMAIL=

SMTP_FROM_NAME=

SMTP_USE_TLS=

# ------------------------------------------------------------------------------

# 5. SECURITY

# ------------------------------------------------------------------------------

INTERNAL_API_SECRET=

ALLOWED_ORIGINS=

# ------------------------------------------------------------------------------

# 6. ML

# ------------------------------------------------------------------------------

ATTRIBUTION_WINDOW_HOURS=

RETRAINING_SCHEDULE_THRESHOLD=

# ------------------------------------------------------------------------------

# 7. APPLICATION

# ------------------------------------------------------------------------------

ENVIRONMENT=

DEBUG=

PORT=

HOST=

MAX_VOICE_ATTEMPTS=

MAX_WHATSAPP_ATTEMPTS=

VOICE_COOLDOWN_MINUTES=

WHATSAPP_COOLDOWN_MINUTES=

DND_START_TIME=

DND_END_TIME=

DEFAULT_TIMEZONE=

# ------------------------------------------------------------------------------

# 8. V2: MEASUREMENT, AGENT, JOBS, OBSERVABILITY

# ------------------------------------------------------------------------------

EXPERIMENTS_ENABLED=true

HOLDOUT_PERCENT=10

HOLDOUT_PERCENT_BY_SURFACE=

AGENT_DRIVES_PLANS=true

LLM_PROVIDER=auto # auto | anthropic | openai | null (auto: Claude if ANTHROPIC_API_KEY, else GPT if OPENAI_API_KEY, else rules)

ANTHROPIC_API_KEY=

OPENAI_API_KEY= # paste your OpenAI key here to plan with GPT-4o

OPENAI_BASE_URL= # optional, for Azure/OpenAI-compatible gateways

LLM_MODEL_PLANNER=claude-opus-5

LLM_MODEL_PLANNER_OPENAI=gpt-4o

LLM_EFFORT=medium

NEGOTIATION_MAX_INSTALLMENTS=3

NEGOTIATION_MIN_FIRST_PAYMENT_PCT=30

NEGOTIATION_MAX_WAIVER_PCT=0

APPROVAL_VOICE_AMOUNT_THRESHOLD=50000

APPROVAL_SLA_HOURS=24

CONTACT_VOICE_START_HOUR=8

CONTACT_VOICE_END_HOUR=19

CONTACT_MAX_TOUCHES_7D=3

DND_REGISTRY_NUMBERS=

JOBS_ENABLED=true

WORKER_POLL_SECONDS=5

LOG_JSON=false

LOG_LEVEL=INFO

OTEL_EXPORTER_OTLP_ENDPOINT=