Question

C:\Users\mosho\PJC\backend\contact-support>npx prisma db push
[dotenv@17.2.4] injecting env (6) from .env -- tip: 🛠️ run anywhere with dotenvx run -- yourcommand
Loaded Prisma config from prisma.config.ts.

Prisma schema loaded from prisma\schema.prisma.
Datasource "db": PostgreSQL database "postgres", schema "public" at "aws-0-eu-west-1.pooler.supabase.com:5432"

Error: P1001: Can't reach database server at aws-0-eu-west-1.pooler.supabase.com:5432

Please make sure your database server is running at aws-0-eu-west-1.pooler.supabase.com:5432. im trying to connect my prisma to my supabase database but keep hitting the error above

How to reproduce (optional)

Expected behavior (optional)

No response

Information about Prisma Schema, Client Queries and Environment (optional)

// Add your schema.prisma

generator client {
provider = "prisma-client-js"
}

datasource db {
provider = "postgresql"

}

import { PrismaClient } from "@prisma/client";
import { PrismaPg } from "@prisma/adapter-pg";


if (
  process.env.NODE_ENV === "test" &&
  process.env.DATABASE_URL?.includes("render.com")
) {
  throw new Error("🚨 TEST ENV CONNECTING TO PROD DB — ABORTED");
}

const url = process.env.DATABASE_URL!;

if (process.env.NODE_ENV === "test" && !url.includes("contact_support_test")) {
  throw new Error("🚨 DATABASE_URL is not test database!");
}

const adapter = new PrismaPg({
  connectionString: url,
});


const globalForPrisma = globalThis as unknown as { prisma?: PrismaClient };

export const prisma =
  globalForPrisma.prisma ??
  new PrismaClient({
    adapter,
  });

if (process.env.NODE_ENV !== "production") {
  globalForPrisma.prisma = prisma;
}

export default prisma;

// Add any relevant Prisma Client queries here

• OS: Windows

• Database: PostgreSQL

• Node.js version: v24.13.0

• Run prisma -v to see your Prisma version and paste it

• prisma : 7.6.0
  @prisma/client : 7.6.0
  Operating System : win32
  Architecture : x64
  Node.js : v24.13.0
  TypeScript : 5.9.3
  Query Compiler : enabled
  PSL : @prisma/prisma-schema-wasm 7.6.0-1.75cbdc1eb7150937890ad5465d861175c6624711
  Schema Engine : schema-engine-cli 75cbdc1eb7150937890ad5465d861175c6624711 (at node_modules@prisma\engines\schema-engine-windows.exe)
  Default Engines Hash : 75cbdc1eb7150937890ad5465d861175c6624711
  Studio : 0.27.3