Hello,

I am writing to respectfully request an escalation or status update on an open support ticket. I submitted Ticket #4850960 nearly three weeks ago, but I have not yet received a response or resolution.

I completely understand that the global support volume is incredibly high right now. However, this issue has been persisting for 21 days and is completely blocking my primary development workflow and daily operations.

Here are the basic, non-sensitive details for reference:
• Ticket ID: #4850960
• Time Elapsed: ~3 Weeks (Going into Week 4)
• Status: Open / Unanswered

Could a GitHub staff member, community manager, or moderator please look into the queue status for this ticket or ping the appropriate internal team? I would deeply appreciate any visibility or update you can provide.

Thank you very much for your time and assistance.