Hi! This usually happens because Name.com’s verification system flags account changes like updating your address, which can temporarily disable the GitHub Student Pack offer until the account is reviewed again manually.

Since your GitHub Student Pack is still active, the issue is most likely on Name.com’s side rather than GitHub itself. A few things you can try are:

• Log out and log back into both GitHub and Name.com
• Reconnect GitHub Student Developer Pack access from the benefits page
• Clear browser cache or try another browser/incognito mode
• Make sure the Name.com account email matches your GitHub education email if possible

If the free offer still does not appear, you may need to wait for Name.com support to manually re-enable the promotion on your account. Support delays can sometimes take a few business days.

Hope this helps, and I hope your issue gets resolved soon!