I tried to open a support ticket about this, but I can’t move forward because all the fields get disabled. It looks like they might not be accepting tickets related to GitHub Education status right now. Not sure what to do in this case.

I see that screenshot. That message "Individual manual reviews... no longer provided" is basically a polite way of saying "the bot handles this now, and if it broke, you're stuck in the queue."

Real talk: Since your account was suspended, the system flagged you as "high risk" for review. But now they stopped doing manual reviews, so you're caught in a deadlock. The fields are disabled because the routing logic pushes you to the self-help portal, which doesn't cover your specific edge case.

Here's the reality:

The Bot is stuck: It probably needs to re-scan your account now that it's active, but it's on a timer.
Support is walled off: You can't bypass the disabled fields easily.
The workaround that usually works:

Wait 48 hours: The system might auto-clear now that the suspension is lifted.
X (Twitter): Go to @githubsupport. Tag them with your handle and a screenshot. They have a smaller team there that actually replies to account lockouts/edge cases.
Different Form: Don't use the Education form. Use the "Account Access" form. Frame it as "My account suspension caused my education benefits to fail" rather than "I need a student pack."
Don't panic, the suspension history is logged, they just need to connect the dots.

If you want to track this or vent while you wait — drop by my community:
github.com/P-r-e-m-i-u-m/weekly-builds-community
We help devs navigate this corporate red tape all the time.

Or just reply here — happy to keep helping