Hi @willianrefky ,

This is a very common billing sync issue. Your payment went through but GitHub's system hasn't updated your plan yet. Here's exactly what to do.

Step 1 — Check if it's just a sync delay
This happens a lot right after payment. Wait 15–30 minutes, then:
Sign out of GitHub completely
Clear your browser cache
Sign back in and check github.com/settings/copilot
Also restart VS Code / your IDE after signing back in.

Step 2 — Confirm payment actually went through
Go to github.com/settings/billing/history and check:
Does your Copilot Pro payment appear there?
If yes → it's a sync bug, go to Step 3
If no → the charge on your bank may be a temporary authorization hold, not a real charge. It will disappear in 3–5 business days automatically

Step 3 — Force account sync
Open Command Palette in VS Code → Copilot: Sign Out → restart VS Code → sign back in
Try incognito browser and visit github.com/settings/copilot again
Check you are logged into the exact same account you paid with

Step 4 — If still showing Free after 1 hour
This is almost always a backend billing/entitlement sync issue on GitHub's side. The only reliable fix is to contact GitHub Support directly — they can manually verify the payment and push the activation. (GitHub)

Go to
support.github.com/contact → select Billing → attach:

Screenshot of your bank transaction (like you have)
Screenshot of github.com/settings/billing/history
Your GitHub username
Support usually resolves this within 1–3 days.

👍 If this helped you, please mark it as the answer — it helps others in the community who run into the same issue find the solution faster!