knowledge-work-plugins/customer-support/CONNECTORS.md at main · fredchu/knowledge-work-plugins · GitHub
Skip to content

Latest commit

 

History

History
19 lines (14 loc) · 1.09 KB

CONNECTORS.md

File metadata and controls

19 lines (14 loc) · 1.09 KB

Connectors

How tool references work

Plugin files use ~~category as a placeholder for whatever tool the user connects in that category. For example, ~~support platform might mean Intercom, Zendesk, or any other support tool with an MCP server.

Plugins are tool-agnostic — they describe workflows in terms of categories (support platform, CRM, chat, etc.) rather than specific products. The .mcp.json pre-configures specific MCP servers, but any MCP server in that category works.

Connectors for this plugin

Category Placeholder Included servers Other options
Chat ~~chat Slack Microsoft Teams
Email ~~email Microsoft 365 —
Cloud storage ~~cloud storage Microsoft 365 —
Support platform ~~support platform Intercom Zendesk, Freshdesk, HubSpot Service Hub
CRM ~~CRM HubSpot Salesforce, Pipedrive
Knowledge base ~~knowledge base Guru, Notion Confluence, Help Scout
Project tracker ~~project tracker Atlassian (Jira/Confluence) Linear, Asana