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Plugin files use ~~category as a placeholder for whatever tool the user connects in that category. For example, ~~support platform might mean Intercom, Zendesk, or any other support tool with an MCP server.
Plugins are tool-agnostic — they describe workflows in terms of categories (support platform, CRM, chat, etc.) rather than specific products. The .mcp.json pre-configures specific MCP servers, but any MCP server in that category works.