Augment for Slack connects your Slack workspace to Cosmos so your team can use configured Experts in the channels and conversations where work happens. Experts can support workflows such as feedback triage, incident response, and team updates.A paid Slack plan is required for the Slack AI assistant features used by this app.Augment uses AI to generate responses, which may be inaccurate, incomplete, or out of date. Review and verify important information before relying on it or taking action.Read our Privacy Policy to learn how we handle data.
A tenant admin can connect Slack from Cosmos under Settings → Connectors → Browse Connectors → Slack. Select Connect to install the app in your workspace.After connecting Slack, invite @Augment into each channel where an Expert should work:
In the Cosmos Expert editor, enable the Slack capability and configure the Expert’s Slack triggers. An Expert can respond to @Augment mentions or to configured Slack events, such as new top-level posts in selected channels. Filters determine which channels and events activate it.
Channels: Experts run when their configured trigger matches. The bot must be a member of a channel to read its history or post there.
Threads: Mention-triggered Experts reply in the relevant thread. Event-driven Experts can be configured to handle follow-up replies in a thread.
Direct messages: Experts can be configured to respond to DMs. A DM does not automatically invoke every Expert; its configured triggers determine what starts a run.
An Expert’s prompt, tools, and triggers define what it does and how it responds.
Feedback triage: Feedback Triager watches a configured channel for new top-level posts, classifies and investigates reports, and follows up in the message thread.
Incident response: Incident Investigator can investigate reports in configured alert channels or follow a designated incident channel.
Team updates: Workflows can post configured results and updates, such as release announcements, to Slack channels.
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